Get Started with Ledger — Ledger.com/start

1. Why use a Ledger hardware wallet?

Ledger wallets store your cryptocurrency private keys offline. That dramatically reduces the risk of remote hacks compared to software wallets on connected devices. If you hold meaningful crypto value, a hardware wallet is a foundational security layer.

Key benefits

• Private keys never leave the device.
• PIN-protected access with recovery seed for backup.
• Works with Ledger Live and many third-party apps.

Who is this for?

This guide targets new Ledger users who want a clear, secure setup process.

2. What you’ll need before starting

Essentials

1. A Ledger device (e.g., Ledger Nano S Plus or Nano X).
2. A computer or phone to install Ledger Live.
3. Stable internet connection (only for downloading Ledger Live and checking firmware).
4. A secure place to write down your 24-word recovery phrase (do not store digitally).

Important safety note

Never share your recovery phrase with anyone. Ledger support will never ask for it. If anyone asks for your 24-word phrase, treat it as a scam.

3. Step-by-step setup (quick)

Step A — Visit the official start page

Open ledger.com/start to download Ledger Live and follow official instructions. Always verify the URL and use the official site.

Step B — Unbox & power on

Power on your Ledger. Choose a PIN when prompted. The device displays instructions; follow them using the device buttons.

Step C — Write your recovery phrase

Write down the 24-word recovery phrase exactly as shown. Use the physical recovery card (if provided) or a dedicated metal backup if you have one. Store this somewhere safe and offline.

Step D — Install Ledger Live

Download Ledger Live from the official site, install it on your computer or phone, and follow the setup wizard to add accounts and manage apps.

Step E — Add accounts & manage apps

In Ledger Live, install the specific cryptocurrency apps you need (Bitcoin, Ethereum, etc.). Then add accounts to see balances and send/receive funds.

4. Security best practices

Device security

1. Purchase only from official or trusted resellers. Avoid second-hand devices.
2. Keep firmware up to date via Ledger Live.
3. Use a strong PIN and enable additional device-level protections if available.

Backup & recovery

Store your 24-word phrase offline and in multiple secure physical locations if your holdings justify it. Consider a metal backup for fire and water resistance.

Phishing awareness

Only use official Ledger links and avoid clicking links from untrusted sources. Ledger will never ask for your recovery phrase — ever.

5. Troubleshooting & common questions

Device not recognized

Try a different USB cable or port. Ensure Ledger Live is up to date and that you've allowed any device prompts. Reboot the computer if needed.

Lost recovery phrase

If you lose your recovery phrase, you will not be able to recover funds. Treat the recovery phrase as the single point of failure — secure it immediately.

Contacting support

Use official Ledger support channels (links below). Do not provide sensitive information to anyone claiming to be support over chat or social media.